CLIENT ISSUE
Ondemand Truck And Trailer, a new client we’ve been delighted to support and work with over the last six months. They lease and sell trucks and trailers. They required extensive repairs and painting on a vehicle at their site to prepare it for either lease or sale. The key issues included significant damage to the bulkhead and various panel repairs and retexturing, all of which needed to be addressed to ensure the vehicle met their high standards.
OUR SOLUTION
We offered Ondemand a comprehensive repair solution at their site, ensuring minimal disruption while restoring the vehicle to a high standard. The repair process was carefully planned to tackle the bulkhead and panel damage efficiently, using our expertise to ensure the repairs were completed within the agreed timescale.
Our team worked on-site for three days to ensure all the necessary repairs were completed and the vehicle was ready for lease or sale.
THE REPAIR PROCESS
Bulkhead Repair: The bulkhead had suffered significant damage and required pulling back into alignment before we could begin the cosmetic repairs. This was a crucial step to ensure that the vehicle’s structural integrity was maintained.
Panel Repairs: After the bulkhead repair, we proceeded to complete extensive panel repairs across the vehicle, including retexturing to ensure the panels matched the vehicle’s original finish
Final Touches: After completing the repairs, the vehicle was primed and painted, ensuring that the vehicle was aesthetically pleasing and ready for use
THE OUTCOME
The repairs were completed within the agreed timescale of three days, with the bulkhead and panels fully restored. Ondemand was impressed with the efficiency and quality of the work, and the vehicle was ready for lease or sale as planned. The success of this project further strengthened our partnership with Ondemand Truck And Trailer, which has led to continued work at their site.
THE CONCLUSION
This case demonstrates our ability to efficiently handle complex repairs, such as bulkhead realignment and panel retexturing, while meeting tight deadlines. By offering on-site repairs, we ensured that Ondemand Truck And Trailer could get their vehicle ready for lease or sale with minimal downtime. Our commitment to quality and efficiency has made us a trusted partner for Ondemand.
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